Moving Your Balance Back to Your Wallet
Withdrawals go back to the same wallet you deposited from — that matching requirement keeps your account secure and your money moving in a straight line. Head to the cashier, pick the withdrawal tab, and enter the amount you want to move out. If your account verification is already complete, the request moves to our processing queue straight away. We aim to
keep the queue clear, though exact timing can vary. Your OVO, DANA, or GoPay balance is the destination — no third-party accounts accepted.
- Open the Withdrawal Tab — Find the cashier from your account menu and tap the withdrawal option. Your verified wallet options appear automatically.
- Enter the Amount — Type the amount you want to withdraw. The screen shows your current available balance so you stay within what is cleared.
- Confirm Your Wallet Details — Check that the destination wallet number matches your registered details. Mismatched accounts will hold the request until verified.
- Submit and Track the Request — Hit confirm and watch the status update in your transaction history. Any issues surface there first so you can act quickly.